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Is LinkedIn LinkedOut?
Plus: Who got $44M for supply chain AI
Welcome back! Salesforce just let 4,000 customer support reps go, and AI did the firing. CEO Marc Benioff said on The Logan Bartlett Show that Salesforce’s new agentic AI platform let him “rebalance” headcount, cutting support roles from 9,000 to 5,000.
It’s one of the clearest signals yet that the question isn’t if AI will change jobs anymore. It’s whose jobs, and how fast.


OpenAI Challenges LinkedIn With AI-Powered Jobs Platform

OpenAI is planning to launch OpenAI Jobs Platform by mid-2026 / Via Mmedia
With all the chatter about AI disrupting people’s jobs (see above), OpenAI plans to help people find them. The company just announced the OpenAI Jobs Platform, an AI-driven hiring service set to launch by mid-2026.
The goal is simple: Match people to jobs faster and more accurately using AI. There’ll even be a dedicated track for small businesses and local governments looking to tap into top AI talent.
Certifications for the AI era: To support this push, OpenAI aims to certify 10 million Americans in AI fluency by 2030 via its OpenAI Academy. A pilot program launches later this year, with Walmart already on board to help upskill its workforce.
Turf wars? OpenAI is stepping directly into LinkedIn’s territory—a company co-founded by early OpenAI investor Reid Hoffman and owned by Microsoft, OpenAI’s largest backer.
What this signals: OpenAI has ambitions to go way beyond ChatGPT and position itself at the heart of hiring, education, and workforce transformation as AI rewrites the future of work.
OpenAI Adds GPT-5 Safeguards
OpenAI is rolling out new safety features after multiple high-profile incidents where ChatGPT failed to detect signs of mental distress—including a wrongful death lawsuit tied to the suicide of teenager Adam Raine. The move comes as criticism mounts over the risks of conversational AI when users spiral into harmful topics.
What’s changing: OpenAI will automatically route sensitive conversations—such as those involving self-harm or signs of acute distress—to its reasoning models like GPT-5. These types of models are designed to “think longer” before responding, helping them handle delicate topics more effectively.
How it works: The company is also introducing parental controls within the next month. Parents will be able to link accounts, manage age-appropriate behavior rules, disable memory and chat history, and receive notifications if the system detects their child may be in crisis.
Why it matters: As AI tools become more integrated into daily life, tech companies face growing pressure to implement safeguards. OpenAI’s changes highlight the delicate balance between innovation and responsibility—and the rising demand for systems that prioritize user safety as much as capability.
HappyRobot Raises $44M to Scale AI for Freight
HappyRobot, a San Francisco-based AI startup, just raised $44 million in a Series B round led by Base10 Partners, with Andreessen Horowitz, Y Combinator, and Tokio Marine also participating. The company is now valued around $500 million.
What HappyRobot does: The startup builds AI agents that automate key logistics tasks for freight operators—everything from rate negotiations and appointment scheduling to payment collection and staff recruiting. It’s already partnered with big names like DHL, Ryder, and Flexport, and says its revenue has grown 10x since its Series A late last year.
The big picture: Enterprise-focused AI startups are exploding, and HappyRobot’s bet on freight highlights the rise of industry-specific AI agents that tackle deeply operational problems rather than general-purpose tasks. With supply chains under constant pressure to move faster and cheaper, AI-driven automation is quickly becoming table stakes for efficiency.

Stop Building Templates, Start Building Brands
Every founder knows the pain: you need a website that converts, but templates feel soulless and developers take forever. Framer solves both problems. Here’s how:
Scroll Magic, Zero Code: Buttery parallax, reveals, and micro-interactions with simple sliders—no developer needed.
Freeform Canvas to Live Website: Design like you're in Figma, but every element becomes a real, functioning website.
A/B Testing Built-In: Advanced analytics show exactly where people click, so you can optimize for conversions.
Framer lets you ship sites that feel like an extension of your product—not a compromise.



Turn Video Chaos Into Clarity

Quiki.io
Quiki.io centralizes your saved videos from TikTok, YouTube, and Instagram into one searchable hub. Its AI scans every clip, delivering instant summaries, insights, and reports so you can quickly find what you’re looking for and uncover trends without endless manually searching.
How you can use it:
Search across your entire video library in seconds.
Get AI-generated summaries and highlights instantly.
Track performance metrics to optimize campaigns.
Extract actionable strategies for content planning.
Pricing: Free & Paid

Build AI Agents That Actually Remember

Letta
Letta is a developer-friendly platform for building stateful AI agents with persistent memory and transparent reasoning. Unlike traditional stateless LLMs, Letta agents maintain context across sessions, enabling more natural, personalized, and explainable interactions.
How you can use it:
Create conversational AI systems that remember past interactions.
Integrate APIs, databases, and custom tools into workflows.
Debug models easily with its “white box” approach to reasoning.
Deploy enterprise-ready chatbots and assistants at scale.
Pricing: Free & Paid


Jobs, announcements, and big ideas
PayPal and Venmo team up with Comet and Perplexity in new AI push.
Google rolls out smarter Gboard AI, Emoji Kitchen updates, and revamped Quick Share.
OpenAI is set to launch its first AI chip next year with Broadcom.
Google debuts Androidify tool to create custom AI-powered Android bots.
NVIDIA unveils AI blueprint to speed up 3D object creation with Microsoft TRELLIS.
Deliverr founder’s AI logistics startup Augment secures $85M Series A.
Fashion retailers unveil Ella, an AI tool for personalized styling.


AI just killed SEO. Kipp Bodnar, HubSpot’s CMO, joins me to unpack how AI is rewriting marketing, plus the strategies you need to stay ahead in 2025.

This week, we asked what you think of AI at the fast-food drive-thru, and the results are in: 30% voted for hybrid of AI and people, 26% want humans, and 17%? They’re just here for the tacos.
That’s a wrap! See you next week.
—Matt (FutureTools.io)
P.S. This newsletter is 100% written by a human. Okay, maybe 96%.